Solved: Volt wifi pods

KP1n_5311 · ‎27-01-2024

I am o2 and virgin customer. Registered for Volt. Despite requests to virgin and numerous failed calls to o2 I still do not have the WiFi pods. Needed to improve WiFi dead spots in the home.

madasaf1sh · ‎27-01-2024

@KP1n_5311

The WiFi Pods have nothing to do with o2. you need to preserve with Virgin (on 0345 454 1111) as they are the ones who deal with the PODS.

You also need to have gone through the process on the Virgin App...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎27-01-2024

@KP1n_5311

The WiFi Pods have nothing to do with o2. you need to preserve with Virgin (on 0345 454 1111) as they are the ones who deal with the PODS.

You also need to have gone through the process on the Virgin App...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎27-01-2024

@KP1n_5311

Follow the routine in the connect app and it will order them for you automatically Virgin Media Connect App | Everything You Need to Know

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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