Solved: Virgin Media/O2

Martin36 · ‎10-06-2024

I recently cancelled my Virgin Media contract which included O2 services. I assumed my O2 contract would terminate automatically as a result but have just received notification from my bank that I have been charged for this month. Does this sound right?

MI5 · ‎10-06-2024

@Martin36

It is correct.

You'll need to cancel your O2 also

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎10-06-2024

@Martin36

It is correct.

You'll need to cancel your O2 also

Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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