Told could share my data with sons phone now can’t

[KH591]

Has anyone else been missed sold a product and if so how did you resolve it? Virgin and O2 I’ve joined forces to offer vault benefits. Virgin told me that my allowances were double and that I could share my data if I gave them my son‘s phone number. Now O2 are telling me that’s not possible and I have to go on a long waiting list to complain against virgin. Anyone else able to share their data? Unfortunate can’t leave O2 as I’m on a contract to go with one of the great companies that do this anybody found a way around it. It’s ridiculous you can have unlimited data and not share it on a family plan I think this is the only mobile company not doing it 

[MI5]

@KH591 

Virgin have told you rubbish.

The only way to share data on O2 is via your hotspot.