Says not eligible for Volt

[ari5t0tle405632]

It says I am not eligible as “Volt benefits may have already been applied” or “Virgin Media is not available at my address”, neither are correct as I have had Virgin before, but don’t currently. Any ideas?

[madasaf1sh]

@ari5t0tle405632 

I would wait until your 14days have passed, as this useless message just means they are been enabled on your account.. 

If after 14days they havent then you will need to speak to Virgin on 0345 454 1111 and o2 on 202 from your o2 phone.

[ari5t0tle405632]

I don’t actually have any Virgin service, so is all a bit strange.

[madasaf1sh · Accepted solution]

@ari5t0tle405632 

If you don't have any Virgin Services, then it is correctly stating you are ineligible for Volt Benefits.. So none are due to you.