O2 Account VOLT

[SheenoW]

Good Morning, 

7 Days ago I set up a VOLT account, you provided me with a validation link via email. However, it is saying my account number and Postcode are wrong. Therefore I now have a physical SIM, but the O2 account states I have no products with them. I want to use the PAC code, however I am concerned that this will not be eligible because O2 do not recognise my account

[madasaf1sh]

@SheenoW 

You will need to speak customer services and get them to have a look Guide: How to find help & contact O2