New Order

[Mootiebelle]

Virgin is in the process of upgrading our contract and the new package includes a new O2 sim card. The order number is KMM2138119360V53061L0KM

However they have passed you the wrong email address and so I now have just received an email asking me to verify david.j.tookey**Personal info**. The new sim should be included in my current O2 account which is mootiebelle**Personal info** 

Can you resolve please?

Kind regards

Jenny

[jonsie · Accepted solution]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255