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Gogs
Level 1: Joiner
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on ‎24-11-2023 18:59

on ‎24-11-2023 18:59

Why can’t I sign into my o2 account

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Oxonian
Level 35: Originator
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‎24-11-2023 19:25 - edited ‎24-11-2023 19:25

‎24-11-2023 19:25 - edited ‎24-11-2023 19:25

@Gogs 

There has been a lot of this recently :-

1. have you tried logging in using the MyO2 link at the top of this webpage ? 

2. have you tried uninstalling the app, rebooting your 'phone and re-installing it ?  

Please ask for further suggestions if those do not resolve your problem. 

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MI5
Level 94: Supreme
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on ‎24-11-2023 19:45

on ‎24-11-2023 19:45

@Gogs 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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