Solved: Broadband speec

Aaaaaaaaa · ‎25-08-2023

I still not received my ‘new speed’ for being o2 & virgin customer?

madasaf1sh · ‎25-08-2023

You need to speak to Virgin if your Virgin Media Broadband speed hasnt been increased they can be reached either on 0345 454 1111

If you actually mean double data (which is bandwidth use) not a speed increase on o2 then you need to allow 14 days and if that has passed contact Customer Services , if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎25-08-2023

@Aaaaaaaaa

You need to speak to Virgin if your Virgin Media Broadband speed hasnt been increased they can be reached either on 0345 454 1111

If you actually mean double data (which is bandwidth use) not a speed increase on o2 then you need to allow 14 days and if that has passed contact Customer Services , if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎25-08-2023

@Aaaaaaaaa

Guide here Volt Megaguide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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