update a phone username in o2 business account

[MaureenHardy]

I'm trying to update the names of the users inside my business account and it says when I log in there should be 2 options, Bill Analyser and My Account, and that it's possible by clicking My Account. But I can only see Bill Analyser. Why can't I see the second option, and what can I do?

This O2 help vid shows what I should be able to see, but can only see half of!

https://www.youtube.com/watch?v=lrmXV5hEbCM

[MI5]

@MaureenHardy 

You need to call 8002 and speak to customer services.

[Lynne12]

I have added the user names to the telephone numbers within our business account, can I print a list of the names and will it show the telephone number next to the name

[pgn]

You'll need to contact O2 Business Support, @Lynne12 

Telephone numbers and contact hours

Business Customer Service Number Charges

From your O2 mobile	8222	Free
From a landline	0800 977 7337	Free
From abroad	+44 808 100 4439	Free

Opening times

Monday - Friday	08.00 - 20.00
Saturday & Sunday	09.00 - 17.00
Bank Holidays	09.00 - 17.00

If you're managed by a local partner please contact your partner

Limited service outside of these hours is available if you have lost or had your mobile phone stolen, or if you have a fault on your O2 landline.
Calls from abroad are free from an O2 Business mobile, other providers' charges may vary.