cancel
Showing results for 
Search instead for 
Did you mean: 

text message retrieval

tommorage
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

My Samsung SGH-E720 deleted a load of my stored text messages by itself and i'm wondering whether there is any way to retrieve them please?

It's obviously an old phone and not a smartphone.

was reading a single message. afterward i deleted that one and then the phone seemed to switch itself off and on again. when i went back to my inbox there was only 8 texts saved in there where previously there had been in excess of 40.

They are important messages too and i really need to retrieve them if at all possible. are they stored anywhere? (network, phone company etc.etc.)

Message 1 of 4
128 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127025 Posts
  • 614 Topics
  • 21908 Solutions
Registered:

@tommorage 

If rebooting your phone does not retrieve them, they are lost forever unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
114 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 127025 Posts
  • 614 Topics
  • 21908 Solutions
Registered:

@tommorage 

If rebooting your phone does not retrieve them, they are lost forever unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
115 Views

Cleoriff
Level 94: Supreme
  • 110804 Posts
  • 799 Topics
  • 6387 Solutions
Registered:

@tommorage 

Unless you have them backed up with an app such as SMS backup then they are lost I'm afraid.

You won't be able to recover them.

*The Game Is On*

Girl in a jacket
Message 3 of 4
117 Views

jonsie
Level 94: Supreme
  • 86802 Posts
  • 594 Topics
  • 5058 Solutions
Registered:

You could try rebooting the phone again to see if they reappear

They could possibly be backed up to your Samsung account

O2 don't store text messages

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 4 of 4
110 Views