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sim not provisioned

dntiamoah
Level 1: Joiner
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Registered:

I just did an upgrade but I've given the new phone to my daughter, I am still using my galaxy se but suddenly my phone has stopped working and I'm getting the message "not registered on network" when I try to make calls. can you please set it back to the way it was I never asked for this change

 

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MI5
Level 94: Supreme
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@dntiamoah 

Your contract will be on your daughters phone now so you need to put the sim in her phone into yours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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