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previous bills

dearal
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how do I see my previous bills

 

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dearal
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If anyone is looking, I found it.

got to

MyO2/Bills and current charges/

 

youll see your current bill. below that is "earn money off your bill"  then below that is "view and compare you bills" and blow that is a single line in the smallest typeface used on the page, saying "view and print older bills"

 

this takes you to a slightly different website called "service.o2.co.uk" and you will see a slightly old fashioned looking bill and a drop down menu to choose a date.  It only seeems to go back a certain time (in this case May '21) but that may be the date I changed tarrif rather than the limit.

 

 

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MI5
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@dearal 

Guide here Guide: How do I get to the 'Download Bill' page? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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You might be able to follow this guide @dearal 

Guide: How do I get to the 'Download Bill' page? 

If your screen looks different, you are on the new 360 system that o2 is moving people onto:

https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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dearal
Level 2: Apprentice
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If anyone is looking, I found it.

got to

MyO2/Bills and current charges/

 

youll see your current bill. below that is "earn money off your bill"  then below that is "view and compare you bills" and blow that is a single line in the smallest typeface used on the page, saying "view and print older bills"

 

this takes you to a slightly different website called "service.o2.co.uk" and you will see a slightly old fashioned looking bill and a drop down menu to choose a date.  It only seeems to go back a certain time (in this case May '21) but that may be the date I changed tarrif rather than the limit.

 

 

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pgn
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Got it at last, @dearal - thanks for update. That is the way that is described in the guide shared above.

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Cleoriff
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@dearal 

Eventually when the bills section has caught up, you will be able to see your past 18 months of bills regardless as to whether you have changed tariff.

I have been sim only for years and upgraded to different tariffs on numerous occasions 👍

Veritas Numquam Perit

Girl in a jacket
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