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premium texts from 60133 charging £1-25 which I am not making

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Spanish
Level 1: Joiner
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on ‎21-10-2022 09:07

on ‎21-10-2022 09:07

I am being charged for premium texts that I am not making they come in as messages and I delete but still get charged why

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MI5
Level 94: Supreme
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on ‎21-10-2022 09:32

on ‎21-10-2022 09:32

@Spanish 

See guides here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152853 Posts
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Registered:

on ‎21-10-2022 09:32

on ‎21-10-2022 09:32

@Spanish 

See guides here Guide: Have you fallen for or been conned into a premium rate scam? What to do next and here Guide: Tips to avoid unexpected charges on your bill 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 67: Unsung hero
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on ‎21-10-2022 09:40

on ‎21-10-2022 09:40

You get charged for receiving them as a subscribed service @Spanish 

Check out the guides above on how to get them removed, and if you have not actually subscribed claim some of the money back.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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