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michael88
Level 1: Joiner
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my order was cancelled?

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TallTrees
Level 50: Versatile
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Hi @michael88 

Better contact o2 to find out here

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

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Enlli
Level 66: Unequalled
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Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

Sales team are the best contact for this

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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