o2 support

[efbgwusyfv]

why does your support page take me to post on a public forum i want to speak to an o2 support member to answer questions about my bill and why i am unable to reduce it

[Bambino]

@efbgwusyfv This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Enlli]

For future reference all the support information is here

Guide: How to find help & contact O2 

[MI5]

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@efbgwusyfv wrote:

why does your support page take me to post on a public forum 

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It's called contact deflection.

Cheaper to ask a question here than employ more customer service advisors.