custom-community-header-logo.text

CM3 · ‎01-02-2023

Hi, I've received my new sim from you today. I cannot sim swap, as the 20220 number I text to you won't send out from my mobile.

madasaf1sh · ‎01-02-2023

@CM3

You need to call o2 on 0344 809 0202 from another phone, and they can activate the new sim for you.,

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎01-02-2023

@CM3

You need to call o2 on 0344 809 0202 from another phone, and they can activate the new sim for you.,

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎01-02-2023

@CM3

You need to send the first text from your old sim Guide: Sim Swap: a mini guide 2017 update

If the old sim is not working, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , as they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

o2 Sim received

Moving my number too o2

Multi sim

Transfer to new phone hadn’t done my email

New phone set up

Apple watch error reference code 14