09-04-2020 15:42
Hey there.
when you buy a new sim and you want to transfer a number onto the new sim, how long do you have to do this?
eg. I buy a new sim 1st april 2020. can I request the portability of an old number (different carrier) on that sim on the 15th of april, or on the 30th of april?
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09-04-2020 15:56
09-04-2020 15:56
As long as the other sim is active you can port it at any time in the future.
09-04-2020 15:45 - edited 09-04-2020 15:47
09-04-2020 15:45 - edited 09-04-2020 15:47
@andrethetall You can request the port on any date you give O2 the PAC, but be aware that number ports are taking much longer due to the current crisis.
Edit: A PAC from your previous carrier will be good for 30 days.
09-04-2020 15:47
09-04-2020 15:47
A PAC is valid for 30 days. Any longer and you need to get a new PAC from your provider.
09-04-2020 15:52
09-04-2020 15:52
@Bambino wrote:@andrethetall You can request the port on any date you give O2 the PAC, but be aware that number ports are taking much longer due to the current crisis.
Edit: A PAC from your previous carrier will be good for 30 days.
fantastic guys
so put it this way, in terms of the new sim, there is no time window to request the portability onto that, is there?
09-04-2020 15:55 - edited 09-04-2020 15:58
09-04-2020 15:55 - edited 09-04-2020 15:58
@andrethetall Yes there is a time limit in as far as your PAC from your previous provider is only good for 30 days.
Edit: If you cancel your contract with your previous provider and they give you a PAC, but you don't use it within the 30 days, that number is no longer yours. Your previous provider could assign the number to another customer, and you could lose the number forever.
09-04-2020 15:56
09-04-2020 15:56
As long as the other sim is active you can port it at any time in the future.
09-04-2020 15:58
09-04-2020 15:58
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