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no Incoming calls since moving to 02

PogiPeter
Level 1: Joiner
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Registered:

‎04-07-2023 16:44

‎04-07-2023 16:44

Hi, I've had no Incoming calls since moving to 02 from 24th June 2023.  Called and online helpline, chatted on facebook page and visited shop but no luck.    Can anyone sort this or do I move back to 3Mobile/SMARTY?

 

Thanks Peter

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MI5
Level 94: Supreme
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Registered:

‎04-07-2023 16:58

‎04-07-2023 16:58

@PogiPeter 

I'll ask @O2Emma to look into this for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Emma
Former Staff
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‎04-07-2023 17:03

‎04-07-2023 17:03

Hi @MI5 I will pick this up thanks.

Hi @PogiPeter I will send you a private message to look into this for you.

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