cancel
Showing results for 
Search instead for 
Did you mean: 

mobile query

jimbob1951
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

my phone has developed a you need a password to get opened, and when i enter it, comes up wrong password, and when i swipe my screen same happens tried a few of my used passwords but same happens, it looks like my phone is locked, but i can"t get logged on to find it. PLEASE HELP ME< I AM USING MY LAPTOP TO SEND THIS>

Message 1 of 4
555 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@jimbob1951 

What phone will help us to help you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
547 Views

jimbob1951
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

my phone is a Smsung AO2s

Message 3 of 4
531 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@jimbob1951 

As per your other post, contact Samsung for a diagnostic check.

https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
527 Views