Re: mobile query

jimbob1951 · ‎13-03-2023

my phone has developed a you need a password to get opened, and when i enter it, comes up wrong password, and when i swipe my screen same happens tried a few of my used passwords but same happens, it looks like my phone is locked, but i can"t get logged on to find it. PLEASE HELP ME< I AM USING MY LAPTOP TO SEND THIS>

MI5 · ‎13-03-2023

@jimbob1951

What phone will help us to help you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jimbob1951 · ‎13-03-2023

my phone is a Smsung AO2s

MI5 · ‎13-03-2023

@jimbob1951

As per your other post, contact Samsung for a diagnostic check.

https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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