This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

iphone 16

traciewhite
Level 1: Joiner
  • 5 Posts
  • 4 Topics
  • 0 Solutions
Registered:

on ‎11-02-2025 16:33

on ‎11-02-2025 16:33

I've just switched from an iphone 13 to iphone 16 and everything transferred over okay, but I'm not getting my Outlook emails coming through and I have to keep going onto GMail. Any ideas please/

Message 1 of 3
328 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 153399 Posts
  • 653 Topics
  • 29302 Solutions
Registered:

on ‎11-02-2025 16:44

on ‎11-02-2025 16:44

@traciewhite 

Delete and reinstall the Outlook app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
323 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
  • 12604 Posts
  • 80 Topics
  • 3306 Solutions
Registered:

‎11-02-2025 16:57 - edited ‎11-02-2025 16:57

‎11-02-2025 16:57 - edited ‎11-02-2025 16:57

@traciewhite 

 

Why not just use the Apple Mail Client, so much easier and better now than Outlook or Gmail...

 

Also to add the Apple transfer tool doesnt like Outlook so just remove the account and add it back in.. no need to uninstall Outlook.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
319 Views
0 Kudos
Top Kudoed Authors
View All
Top