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Matt27
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I send messages and it says messages failed to send, but the recipient receives the message, this haas been going on for mouths, I’ve restarted my phone and am on latest software, thanks 

Message 1 of 10
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MI5
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@Matt27 

O2 doesn't support the delivery reports that are native to phone firmware.

You need to start all messages with *0# to get a proper delivery report.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
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Matt27
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I have numbers that start with 0 and +44 still happens

Message 3 of 10
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MI5
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@Matt27 

It will happen for any number.

You need to type *0# at the start of every message and then you will get a delivery report from O2.

The phones firmware will still report a message failure but the O2 delivery report will be accurate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 10
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Matt27
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Not bother by the report just want it to stop say message failed when it’s actually going through 

Message 5 of 10
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MI5
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@Matt27 

You can't unfortunately, unless you change networks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 10
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Matt27
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That’s not good at all, don’t get why it happens

Message 7 of 10
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Matt27
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As not always happened

Message 8 of 10
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MI5
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@Matt27 

Looks like something in either iOS15 or in the O2 carrier profile.

It may get fixed in an update of either I guess but I can imagine it's not high priority.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
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Matt27
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Thank you am thinking leave o2 when can as since had this there been an update and not changed it’s so annoying as your never fully sure there getting the messages till they text back

Message 10 of 10
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