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iPhone missed calls...

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Schildy
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on ‎05-03-2024 17:07

on ‎05-03-2024 17:07

Has anyone else here had issues where, when someone tries to call it goes straight to voicemail? I have had this issues since I came to O2 and only today have I had a bit of a eureka moment finding out that IF you are in my Emergency contacts you'll get through but if you are in my normal contacts it will simply go to voice?

 

ANY suggestions please

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madasaf1sh
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on ‎05-03-2024 17:14

on ‎05-03-2024 17:14

@Schildy 


Sounds like DND is enabled on the iPhone or one of the profiles is set on the device.. 

 

Have a look at this from Apple https://support.apple.com/en-gb/guide/iphone/iphd6288a67f/ios

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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MI5
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on ‎05-03-2024 17:14

on ‎05-03-2024 17:14

@Schildy 

Try dialling ##002# to cancel all diverts

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎05-03-2024 17:14

on ‎05-03-2024 17:14

@Schildy 


Sounds like DND is enabled on the iPhone or one of the profiles is set on the device.. 

 

Have a look at this from Apple https://support.apple.com/en-gb/guide/iphone/iphd6288a67f/ios

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Schildy
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on ‎05-03-2024 17:21

on ‎05-03-2024 17:21

I've tried that on. numerous occasions but as this is a new upgrade I'll have another go. Thanks for the quick response though...it was much appreciated.

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Schildy
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on ‎05-03-2024 17:22

on ‎05-03-2024 17:22

I didn't realise there were different options in EACH 'option' tbh so I've set as EVERYBODY to see what the response might be and I'll say (for now at least) thanks for the quick response.

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