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Kila · ‎09-09-2023

My iPhone just died. It won’t charge, re-boot or anything that is suggested. It’s only just 12 months old. I’m abroad on holiday so how do I get O2 to help me?

Cleoriff · ‎09-09-2023

@Kila

There is very little O2 can do whilst you are abroad

However, here's some advice from Apple. Try this and see if it restores your phone

https://support.apple.com/en-gb/HT201412

Veritas Numquam Perit

MI5 · ‎09-09-2023

@Kila

See if you can find an Apple store nearby Find Locations (apple.com)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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