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iPhone 14 network issue

HHoulden93
Level 1: Joiner
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hello! 

I know many people have had this problem, I’d like to know if there’s a happy ending in sight. 

I upgraded a few weeks ago, to an iPhone 14, since then - I’ve had many network issues. 

when I’m out and about, I loose connection to the 4G/5G and I have to manually reset it. It then is working for up to 10 mins before I loose it again and have to repeat the process. 

I have had sim swaps, the correct bolt on added.
apple have run diagnostics too, no issue found.

if I’m stationary, I don’t seem to have an issue. But travelling - it’s ridiculous. 

I still have a week left of warranty so I’ll be in at the weekend to take it for swap/repair. 

has anyone else had a resolution? 

 

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HHoulden93
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madasaf1sh
Level 78: King of Kings
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@HHoulden93 

 

There is NO o2 support anymore on this forum, and we have gone back to been a customer to customer forum. 


You will need to contact o2 on 202 from your o2 phone or 0344 809 0202 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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HHoulden93
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Thank you

 

-already done the above, was hoping someone else had the same issue resolved 

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