on 06-08-2023 14:18
hello!
I know many people have had this problem, I’d like to know if there’s a happy ending in sight.
I upgraded a few weeks ago, to an iPhone 14, since then - I’ve had many network issues.
when I’m out and about, I loose connection to the 4G/5G and I have to manually reset it. It then is working for up to 10 mins before I loose it again and have to repeat the process.
I have had sim swaps, the correct bolt on added.
apple have run diagnostics too, no issue found.
if I’m stationary, I don’t seem to have an issue. But travelling - it’s ridiculous.
I still have a week left of warranty so I’ll be in at the weekend to take it for swap/repair.
has anyone else had a resolution?
on 06-08-2023 21:17
on 06-08-2023 21:27
on 06-08-2023 21:27
There is NO o2 support anymore on this forum, and we have gone back to been a customer to customer forum.
You will need to contact o2 on 202 from your o2 phone or 0344 809 0202
on 06-08-2023 21:31
on 06-08-2023 21:31
Thank you
-already done the above, was hoping someone else had the same issue resolved