Re: iPad unlock

Jon101 · ‎05-03-2024

I’ve just got an o2 sim for my iPad. It will not take the sim. It’s says, sim not supported. The iPad network is o2. I need o2 go unlock it

MI5 · ‎05-03-2024

@Jon101

Guide here Guide: Unlocking an O2 phone to use a different SIM card

but makes no sense if it is an O2 device.

If not, you need the network that locked it to unlock it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎06-03-2024

Would you get that error if you insert a non data only sim @MI5 or is it more likely there is an issue with the sim?

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Link to our guide on how to contact them can be found here

MI5 · ‎06-03-2024

@gmarkj

No I doubt it.

Most likely locked to another network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎06-03-2024

OK, was just a thought. Thanks!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Enlli · ‎06-03-2024

That does not make sense. You seem to suggest that it is an O2 iPad with an O2 SIM. That can't be correct

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎06-03-2024

Agreed, hence my replies.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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