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iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max

gmccabe1987
Level 1: Joiner
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Since upgrading my phone to an iPhone 16 Pro Max, I can only receive and send iMessages and use FaceTime under my email address linked to my Apple ID. Have gone into Apps, Messages, iMessage is on but on the Send & Receive it will only work on my email address. Activation unsuccessful on my number?? Any ideas??

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MI5
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@gmccabe1987 

Always worth trying a network reset first and check what number is in Settings >Apps >Phone >My number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmccabe1987
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My mobile number is in the Phone section that you've suggested but still not working

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MI5
Level 94: Supreme
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and did you do a network reset @gmccabe1987 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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