eSIM

[MeganBee]

Hello, 

Wanting to swap my normal SIM to an eSIM. I can't find the option for this in my o2?

Thanks

[MI5 · Accepted solution]

@MeganBee 

You need to contact O2 to get one pushed to your MyO2 or go in store with photo ID, but we advise against esims if at all possible.

Guide: How to find help & contact O2 

https://community.o2.co.uk/t5/How-to-Guides/eSIM-How-to-activate/ba-p/1762356

[Enlli]

You can't unless you go through O2 customer services or call into an O2 store with photo ID.

Be warned, unless you have a very good reason for needing an eSIM you are just storing up trouble. A search on here will highlight all the problems that can occur