cancel
Showing results for 
Search instead for 
Did you mean: 

cannot receive text messages after upgrade to S20 5G

Sparxx
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have upgraded from S9 to S20 which I had to sim swap. I cannot receive text messages
I have tried restarting the phone
most of my apps require a verification code to be send by SMS which I cannot receive

please help
Message 1 of 4
422 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

Texting is the last service to be provioned to your sim and can take up to 24 hours to be completed

Message 2 of 4
417 Views

Ang1
Level 1: Joiner
  • 5 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Has yours been sorted yet as I'm having the exact problem same phones. Been over 24hrs
Message 3 of 4
384 Views

Cleoriff
Level 94: Supreme
  • 123142 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

@Ang1 

Numerous people are having the same problem with the S20.

Your only option is to call O2

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
380 Views