Hi our phone bills are paid but we are unable to use our phones at all
no calls or texts or Internet. Can someone please help? We cannot call
you as it won’t allow us to! We run a business and this is impossible.
please help! hannah
Here's a tricky one ….Sim only contract taken out 5 years ago.Sim &
phone issued to employee.August 2024 employee left & I blocked the phone
due to suspicion of possible thefts from our company.Asked O2 to unblock
2 weeks later which they actioned.Ne...
Hi there, I ported my number from Vodafone to O2, after being with them
for 7 years on pay monthly contracts. The idea was to move to a Pay as
You go, save some money and get better service. What I now realise was a
mistake. The PAC was requested and...
Something went wrong when I make upfront payment to complete order For
O2 use only: Mon 12 May 2025
21:25:18,278b6a1cbfd-1cb4-4272-a3b4-0d5fcbd1eb85 A-0096-B150
C2EB072140F68805F58EA0A7E03E8
over the last 4 weeks the signal/reception has deteriorated on my mobile
- calls have lost signal and dropped out - people who visit and use O2
have had the same problem
My phone has stopped receiving texts whilst I am in Portugal. I could do
so a few days ago but not now. My wifes phone has the same netwrok and
pay monthly account and hers works fine. She can receive my text
messages but I am not reciving hers, nor ...
I was switched to a SIM only contract today and lost my iphone (12)
visual voicemail. I called customer services twice and was told that
they couldn't reactivate. I read a similar problem on this forum and
tried to explain that they needed to activat...
My iPhone is not working in Croatia even though I received the welcome
email from O2. I think my APN may be set up incorrectly to
idata.o2.co.uk instead of mobile.o2.co.uk". Can I change this? Thanks!
Hi I’m on holiday in Turkey and my phone has been working normally, then
into day 5 it’s stopped working on 5G, it works on WiFi, but not 5G, so
I can’t understand stand why, my partners is still working, and he’s on
the same network but different ph...
