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Unable to log in to my o2 account

Post from the VM webiste - I was guided to this forum for help by VM. I have not been able to log in to my O2 account for a few days on the app or website . I enter my virginmedia.com email address but i get an error to say it is invalid. When i clic...

No signal after porting

Hello, help please. My number was ported from three to o2 yesterday. Got a text confirming it was done and complete. For 20 mins all worked well. Then phone did not find the network, no WiFi calling. If you dial the original number it is disconnected...

Transferring a phone number to an active 02 sim

I have an 02 Volt sim, that I want to transfer a number to from another provider. Can I do this with a PAC code even though the 02 Sim has been active for a few months?

Not receiving Notification code from microsoft

I’m trying to log in to my outlook email outside the UK and can’t receive sms verification code from my IPhone. Can you please help

Number retention

Just upgraded to new VM package Inc new SIM. Specified number retention and gave them pak number but now my account shows two numbers? Not set up new SIM yet.

Resolved! Vat Invoice

I'm trying to get the bill with VAT number for my accountant and get this message. To make our charging clearer, we’ve moved your bill to VAT inclusive. This means there’s no longer a breakdown of VAT. If you use your mobile for business and require ...

Not receiving calls

Hello, my wife isn't receiving calls but she can make calls and access the internet. I am calling her from the same room and it goes straight to voicemail. She has phone signal on O2. Any ideas on how to fix this?

Revive my old number

Hi,I haven’t use my number over a year and I want to revive to use it again. How can I do so?

Have they changed their number?

If I get the “welcome to the o2 messaging service the person you have called is unable to take your call, please leave your message after the tone” Could that person have changed their number? Or would I get a different message, such as “number not r...

not receiving OTP from santander

my phone number is correct but no message is coming through from santander for my OTP to access my account. please help

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