My phone no longer connects to a network whilst I am in Thailand! My
phone bill i've been charged is double what is was supposed to be capped
at, and I have no way of contacting O2. I've searched your website and
you don't have a contact e-mail addre...
Hi Just upgraded my s21 Ultra to the S22 Ultra with 02 Refresh and wish
to recycle my phone and claim the extra £250 payment promotion that is
currently available. Can't remember if I ticked that option on my otder,
but thought I had and certainly my...
I have constant issues with being unable to dial out or answer calls and
when I am able to, they can't hear me or vice versa. I have no data
coverage anywhere I go. I am extremely frustrated by this (obviously)
and ideally want to know my rights to c...
i bought a samsung a71 via affordable mobiles.co.uk with a 2 year 02
contract in December 2020 but today my phone has stopped working (stuck
looping on start up). I tried to book a repair via the samsung website
but it says the IMEI number entered is...
Hi. I haven’t had signal in my area for over 8 months now. I keep
restarting my phone and network settings daily with no luck. Nothing
will load unless I’m connected to my home wifi. As soon as I leave my
property nothing works on my phone. I can’t e...
Ever since I had my phone stolen 3 years ago on hol and I blocked my sim
and ohone until I got a replacement, after this my service had never
worked when I have gone abroad, I had numerous phone calls with customer
services and been in the 02 shop an...
I live in a very rural place. The o2 signal is very poor.I set up wifi
calling but I find wifi calling very poor. It does not stay on all the
time. I have tried airplane mode, even this does not make it stay on and
I have very good fast broadband.I w...
