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Unable to make voice calls on new phone

Hi I'm looking for some help if possible I've recently received a new handset and 5g sim for an upgrade b4 this my old phone (iphone) worked perfectly after the new sim swap (done by me the o2 shop and online ) the new handset will not allow calls it...

Resolved! Phone number already taken, even though I'm using that same phone number?

Hello, So I have no idea who to contact so I thought id reach out on here. Currently with BT and I've transferred my number across to O2. The transfer should have completed by now but for some bizarre reason it's saying that my number is already asso...

Phone is very data poor. All over country often 1 bar of 3G only. Sometimes nothing.

Since getting a new iPhone with 02, the signal / data has been extremely poor. In various parts of the country often only 1 bar if 3G. Husband and daughter with other networks have no problem getting 4g. My phone is often not working when their phone...

Resolved! Disney+ Free 6 months. How to cancel

I have had 6 months free Disney+ and I want to cancel before June 2nd but I can't work out how to do it. Apparently I have to do it through O2 but I can't see how. Can anybody help?

Resolved! Intermittent signal

The signal has always been iffy here, but recently I have been loosing the signal for varying periods of time quite frequently. I believe there is some sort of signal booster gadget available. How do I get hold of one please.

Resolved! Unable to send media / pictures to a single contact

I can no longer send media or photos to my wife by text, but I'm able to with all other contacts.I've deleted the conversation with her and deleted her as a contact and it still won't work. I could send them up until about 2 weeks ago and now her med...

Resolved! Spend cap

hi, I recently took out a contract for my son and wants to set a spend cap (I failed to set it when I took the contract...). This to settings up online and on the App, but to ko avail. How can I get bit sorted please? I'd like to set a £0 cap please?...

Resolved! Best way to roam in Thailand Bali etc

Can anyone advise me on the best way to use roaming whilst travelling for 6 weeks from next week please? All I can see is the £6 a day option but am not sure if this is my only option which is expensive. TIA

Resolved! Wrong email address

my account is set up with the following [Personal information removed] and it needs to be .co.uk Hiw do I reset this as I can’t get into my account

Resolved! McAfee extra

My McAfee extra stopped working because of the new update on the app. Can't find the product code to add it again. Now don't have any security protection on my phone.

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