Get tech support for your O2 issues

Resolved! Sudden, huge data use

My data allowance resets on the 19th of every month. I have a 20GB allowance, and I usually barely use a quarter of that. Yesterday - 19th March, the first day of my new month - I get a warning from O2 that I've used 80% of my allowance and have unde...

Resolved! Porting

Hi all, I have just been moved to O2 as part of my Virgin Media package, including an O2 sim, I have had my old number ported from VM on the 15th of March ,The issue is that some contacts can't call me and can only msg me .They get ,calls to this num...

Resolved! Blocking 0843 Nuisance Calls

Is there any way to block 0843 nuisance calls from numbers that change with every call offering vehicle accident cover?

Resolved! Not getting text messages

My s20 fe has suddenly stopped receiving text messages from people i text with the most.( can receive O2 test txt) .Have contacted and been instore serveral times but nothing has worked just get told the phone itself is fine . I have swapped to a new...

Voicemail too quickly

How do I prolong the amount of time it goes to voicemail when the call is not answered immediately. As currently I only have about 10 seconds. S21 ultra.

Resolved! Data Roaming

Recently spent a week in Portugal and at no point was I able to use my data. Data Roaming was turned on as was Mobile data. Could I have a block on Data Roaming that I don't know about?

Resolved! 4G internet not loading and dropping on Google Pixel 6 Pro

Hi I have a Pixel 6 pro and my internet is showing 4G but nothing is loading it is also dropping out and showing an exclamation mark on the signal picture untill i reset the phone. It is driving me mad!I have reset the internet settings but nopthing ...

Resolved! Top up issue

I topped up my bundle this morning at 6.06am got an acknowledging email and text for it. At 8.35am I received another text saying that I didn't have enough credit for my bundle, I don't know how to speak to anyone directly at O2

Resolved! Lost simcard

Hi, I have lost my simcard. can you please cancel and send me a new one for xxxxxxxxxxx. thanks Dan [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! MCK Needed

Greets all, Returning customer. I used to have a Mobile Broadband account (still have the number but no sim for that nor the dongle) for a few years, was quite happy with it. It worked well enough for what I needed at the time. As I had a free phone ...

O2

Forum Posts