Get tech support for your O2 issues

Resolved! Calm app subscription

Hello, My calm app was active from O2, it should be part of my tariff and I've now lost access to some of the app. The subscription section in the app tells me to contact O2. Can you please have a look to see what has change to stop my subscription.M...

Resolved! Texts showing different number

Recently, my texts to one of my contacts has shown up as coming from a different number. We’ve deleted all chats, reinstated each other, she’s blocked the ‘other number’, but can no longer receive any on my messages. I’ve an A12 phone. No other conta...

Resolved! Phone call

01442957984 called me from 02, I was wondering if anyone else has received a call from it? I hung up because i was concerned it might have been a scam caller.

Resolved! Internet down for 2 weeks - is dongle best solution?

My internet is going to be down for 2 weeks before new one installed. I still need to download and upload files for work during this period. Is getting a dongle the best solution? I've looked at prices on this site but want to check. Do I still need ...

Resolved! Terrible service

So I have just joined o2 after checking coverage in my area and having it confirmed in a chat session that the signal would be good. Upon getting the data sim I noticed that the signal was a bit unstable and going from 8 mbs to 22 mbs. On further inv...

Resolved! link

how i link my active2 watch to my phone number

No 4g whilst abroad. iPhone

Hi. My son is currently in Portugal and can’t get 4g internet access. He’s turned on data roaming and turned phone off/on. Any help would be appreciated. TIA

Resolved! Is there anyway to talk to customer service?

I tried the 202 number and was given false information so that was a waste of time! What happened to the tech gurus that you used to be able to speak to? I got a new S21+ at the end of May 2021 and it had a couple of niggling faults develop shortly a...

Resolved! Set up

Help to set up iPad email that is connected to my iphone

Resolved! No Service while cancelling my contract

Hi, Today I contacted O2 via calling 202 to cancel my contract. The customer support lady read me the relevant text and then put me on hold "for a second". While being on hold the line broke up and since then I have No Service, can`t login to my O2 a...

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