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Forum Posts

Resolved! Who can I contact with a damaged screen

My device screen has decided to fail on me & it seems impossible to contact anyone on a live chat. As I can’t use the device I can’t call anyone

Much by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch

I want to buy my husband an Apple Watch. His mobile is currently on Ee but I wanted to buy the watch on my o2 account. will he be able to connect his mobile and watch together to use if different networks?

Jade_1 by Level 1: Joiner
  • 712 Views
  • 1 replies
  • 0 kudos

Resolved! Data roaming

I have data roaming. Can send and receive emails but cant make or receive calls or texts

Isa1 by Level 1: Joiner
  • 716 Views
  • 5 replies
  • 0 kudos

Resolved! Lost phone and can't order a new sim

My phone was stolen by a baboon! I am in Zambia. My niece in UK reported it lost to O2 in UK and asked for new Sim to be sent to my address. They told her I had to go on line and order through my account. When I do this under 'swap sim' it tells me t...

PATRICK5 by Level 1: Joiner
  • 2316 Views
  • 7 replies
  • 0 kudos

Resolved! Pack code

I want a pack code number please

GB3 by Level 1: Joiner
  • 581 Views
  • 1 replies
  • 0 kudos

Resolved! Lost phone

Hi I've lost my phone but can't get through to anyone to help me?

DC07 by Level 1: Joiner
  • 464 Views
  • 1 replies
  • 0 kudos

Resolved! Auto - Top - up - Changing Bank Cards and Old Solutions.

I received a text message saying that my auto top-up wasn't a success and remembered that I had a new card so I wanted to change my auto top-up bankcard details but The myO2 website does not let me as there is nowhere seemingly to do so. Searching on...

Charon by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Resolved! Volt issue

Hi I have just taken a Volt package with 02 and Virgin Media. My issue is I have not received my sim plus I will not be using the sim card or phone number so for me to receive my extra ie Disney channel free for 6 months how can I access this as the ...

Marlene3 by Level 1: Joiner
  • 1050 Views
  • 2 replies
  • 0 kudos