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dropping calls

I had an old Samsung S7 which started dropping calls about two weeks ago. This could be ten minutes into a call of ten seconds. People the other end could here me but I could not hear them.I had a new sim card fitted by the 02 shop and the problem co...

Mobile internet abroad

When on holiday in Tenerife I could not access mobile internet even though Roaming was switched on. I pay a monthly fee and can get mobile internet when in the UK.

Not receiving calls

My husband seems to be missing calls from various people, however he has not lost signal and its a brand new sim, happened with the old sim too. His mother try to call or text and gets that message then I call straight away and I get through. Is ther...

Phone connection

Unabke to make or Recieve phone calls

Resolved! Texts sending from a different numbe

I have an iphone 13 and switched numbers from 3fine when i make a call and people call mebut when i send a text it sends from a completely different number

Resolved! Galaxy A53 5G MAUAL

Can you help please? I need th manual for Galaxy A53 5G mobile. Thanks

Resolved! Moving from Apple to android…..

Hi,any advice will be greatly appreciated. I’m looking at upgrading my iPhone 7, and considering the move to android, a Samsung A22 5G.I use applemusic and play a lot of music, is there a similar subscription service like Apple Music on iTunes that I...

Resolved! Sent a 4G SIM instead of 5G?

I've been having problems receiving SMS messages recently (I get some message, but not others from the same sources). Anyway, spoke to O2 support who suggested I change SIMS in case that was the problem so they ordered me a new one, however, the one ...

Resolved! Single and data issues

No single anywhere I go. had this issue for months cannot even make a phone call. data is terrible.

Resolved! £5 charge

I have been charged £5 for 'things you've bought' this month on my bill. What is this for please?

O2

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