This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

How do you find the live chat?

I have just been told by text message following two calls with people at O2 that my old number has not ported, despite my giving them a PAC code over the phone twice today and having been told it would be fine. I phoned them up and they say they are ...

Resolved! Failed port from PLAN.com

Ported my number from PLAN.com to O2 and now can’t receive calls from non-O2 numbers. Customer service have been useless - what can I do?

Resolved! 5g not working?

I recently got 5g sim card and my phone is Lenovo Legion Phone Duel 2 which is 5g ready. However, im only seeing 4g or 4g+ signals. Is it a matter of my location? I live in Cambridge.

Patpat04 by • Level 1: Joiner
  • 1038 Views
  • 1 replies
  • 0 kudos

Resolved! Signal never above 2 bars

My signal is very bad and has been since I upgraded. Have check the area every month and it’s still not been fix. I’m paying for an iPhone13 and I would expect to have more then 2 bars of signal.

Jodie-May by • Level 1: Joiner
  • 3549 Views
  • 1 replies
  • 0 kudos

Resolved! spend cap not working

i have a 10£ cap but it seems that it isn’t working!?i am nowhere near the limit

xsMax_db by • Level 1: Joiner
  • 816 Views
  • 1 replies
  • 0 kudos

Resolved! Repairs

Hi I dropped my phone in the bath I'm wondering if you would be able to repair it or send one out which is the same as I'm still paying for the phone

Keden_02 by • Level 1: Joiner
  • 508 Views
  • 3 replies
  • 0 kudos

Resolved! Dual sim no network coverage on e sim

I am in Greece and have an SE which I use with dual sim (Greek) and e sim (UK) it has been working no problem but now has no network coverage all settings have been checked and cannot see the problem

PaulBis by • Level 1: Joiner
  • 1564 Views
  • 1 replies
  • 0 kudos

Resolved! Sudden No SIM connection

Since lunchtime yesterday my phone is showing no SIMThere are no network issues - full signal availableI've rebooted the phone several times.What should I try next?

Cait1 by • Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Getting an esim for an O2 number whilst in Australia

I have relocated to Australia but intend on visiting the UK frequently and will maintain my UK phone number. I have lost my sim, how can I get an esim for my O2 account whilst abroad?

Jmo by • Level 1: Joiner
  • 813 Views
  • 1 replies
  • 0 kudos

Resolved! Unbar sim isn't working

After my phone was stolen, I had my sim bared. I've since got a new SIM and put it into my old phone. It's been 24 hours since my SIM was unbarred and i'm still unable to send texts or use data. Is there anything i can do? Thanks

Top Kudoed Authors
View all
Top