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Forum Posts

Charged for text messages abroad I didn't send

I recently got charge for the travel bolt on for multiple days when abroad. I contacted o2 and told them I had not used my phone other than on Wifi. I have an Andriod. I was told the charges related specifically to me texting. 10 text messages they s...

Ro88 by Level 1: Joiner
  • 4355 Views
  • 5 replies
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Paris data

Hi My phone data isn’t working and I’m in Paris. Normally in the UK. anyone know why this is or what I need to do to fix it? Data roaming is on

KWS by Level 1: Joiner
  • 1183 Views
  • 2 replies
  • 0 kudos

Data not working in Italy

Hi! I recently switched from a Google Pixel 4 XL to a iphone 11. Everything was working fine after the switch, but then I then moved to Italy (from the UK) and now I cannot get my data to work on the new iphone. My data worked with the iphone in the ...

H_B1 by Level 1: Joiner
  • 1254 Views
  • 2 replies
  • 0 kudos

Amazon prime extra charging me

Does anybody know how I can cancel my Amazon prime video extra was free for first couple of months but is now charging me

1Callum by Level 1: Joiner
  • 1879 Views
  • 8 replies
  • 0 kudos

Resolved! No signal at WR6 5UB.

No signal at wr6 5ub, Stamford Bishop, Herefordshire. Told mast is out. Been like this for several weeks. What's happenig?

Mikeperry by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Use in USA

My tariff gives me unlimited use whilst in the USA. However my phone only says that it can not register with a network.

Resolved! Tariff top up

Hi I’ve topped up £20 to get my data bundle and it’s not renewed and I’ve used £4 off my credit?

Sambo13 by Level 1: Joiner
  • 706 Views
  • 1 replies
  • 0 kudos

Resolved! Not received order

Ordered S8 plus tab & paid £20 upfront which has been taken out bank, even got my first bill, was suppose to receive yest but havent & got email saying its been dispatched so checked tracking was saying on way, now its saying it hasn't been received,...

Broxi42 by Level 1: Joiner
  • 1179 Views
  • 1 replies
  • 0 kudos

Resolved! O2 travel

hi can anyone please tell me if the free roaming and calls with O2 travel covers you in Turkey?thanks

Tony14 by Level 1: Joiner
  • 923 Views
  • 1 replies
  • 0 kudos

Resolved! Samsung galaxy s22 some msgs cant send,

Can't send some messages.I get message can't send message on o2 error 0.Someone from tech was supposed to call me Fri, still waiting.If I change app to Samsung messages they go.Tried sim in old phone, no problemsTia

Andycat by Level 1: Joiner
  • 1496 Views
  • 2 replies
  • 0 kudos