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Forum Posts

Resolved! Password

Iv tried to reset my password and its not allowing me to log In 

Deborah01 by Level 1: Joiner
  • 366 Views
  • 1 replies
  • 0 kudos

Resolved! 5g Sim ?

My old phone was an XR on 4g. I have upgraded to a 13 on 5g. Do I need a 5g sim for the new phone ?

Alec by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Question on samsung galaxy watch 4 esim pay as you go.

Hello,I am an 02 classic pay as you go customer with a samsung phone and I've just purchased a samsung galaxy smart watch 4 with 4G/LTE.Seeing as the watch has an esim what do I need to do in order to be able to use my current 02 number on my watch?T...

Ron_ by Level 1: Joiner
  • 485 Views
  • 1 replies
  • 0 kudos

Resolved! Three month free

Hello, I’ve got three month free audible on my latest contract, I have followed all the steps but now I can’t download anything on audible

ELLA1-2_3 by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

Resolved! Transferring phone number

I’ve just switched to O2 And my number hasn’t transferred to my new sim

Scott15 by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Number Port

Number ported yesterday but still have no servicetalked to customer service last night and they said it all looked like the number had been swapped keep turning my phone off but still no service can anybody help please

HT2 by Level 1: Joiner
  • 698 Views
  • 3 replies
  • 0 kudos

Resolved! No signal

Hi there ive been having issues for the last 6 weeks. My network just lost connection one day and hasnt gone back on- i went to the 02 store and swapped for a new sim and it didnt work, I then put it into a different device and it worked for a few da...

Nicola89 by Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos