Get tech support for your O2 issues

3 days without service following porting old number

Moved from Virgin to O2 last week. Temporary number worked straight away but since asking to change to my old number have had no service for 3 days. O2 messaging service constantly unavailable. Have been rebooting my phone regularly to no avail

Resolved! Data Roaming Off Egypt

Hi, two part questionI've been receiving calls but haven't answered any, will I be charged? My roaming is off, I desperately need to make a phone call, but not at £2 a minute. With roaming off will it automatically switch to WiFi calling?

Resolved! old no.

how long b4 i get my old no. from other network?

No network

Hi I’ve got a new phone, inserted my sim and then done the phone to phone transfer but now don’t have any signal or network

I've cancelled my air time contract, can I restart it

Can I restart a cancelled airtime contract

Resolved! Moving from three to o2

I got a message today saying my number will be transferred by 6pm but it still hasn’t and I am unable to make calls with the number I wish to use

Resolved! SIM swap did not work

I have requested for keeping my old number from TESCO but change the provider to O2 by buying a new SIM only plan from O2. My previous TESCO SIM card has been shut down today by 6pm, and the O2 SIM is active, but O2 did not port the old number, despi...

Resolved! sim card doesn't function

I have requested for keeping my number but change the provider to O2. My pervious provider has been shut down today by 5pm, but the O2 one is still not working till now.

Resolved! S22 Ultra playing up.

My S22 Ultra keeps putting itself in to do not disturb mode randomly. Also the ringer volume is constantly turning itself down (minimum twice a day) so I keep missing calls and texts. Anyone have any advice on a fix?

O2 & cctv

Has anyone had any issues with O2 blocking cctv images/notifications to the camera app on their phone? Ever since I received my sim from O2 in march I've had issues with my home cctv. My broadband is fine and working.

O2

Forum Posts