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Forum Posts

Resolved! Moving number to o2

Hi I bought a pay monthly sim over the weekend. Sim arrived Tuesday but do I have to wait until my current network stops working before I put the new SIM card in. On my o2 account it’s still not showing my old number, just the new o2 number. Should t...

Antaire by Level 1: Joiner
  • 769 Views
  • 4 replies
  • 0 kudos

Resolved! iphone App help please

The dim one again....I am trying to get Apps that i had on my android on my new iphone (virgin money etc) and they dont seem to be happening - just getting the circle of doom! Any help appreciated please?

Android Accessibility Videos 📱

Here are some Android Accessibility videos These are guides on how to use hearing aid support, voice access, sound amplifier and many other functions and features that you can utilise on your Android device. We hope that some of these videos can be u...

RafaC by Former Staff
  • 5735 Views
  • 0 replies
  • 0 kudos

Phone on, black screen

Hi, my partner has a Samsung galaxy A32. The phone is on, but he cannot see or do anything, screen is completely black.

Resolved! Transfer from Android to iphone help

ok so i have taken a leap of faith and am currently trying to transfer from my android to my new iphone 12 and am in the middle of the ios procedure - this is going to take a couple of hours and I just want to check if there is anything else that i s...

Resolved! Constantly have 0 signal!

Since I started my contract several months ago i constantly have 0 signal (it says not registered on network) i have made contact multiple times and each time im told there is a mass in my area down, this is lies as i can travel 5mile and still have ...

Kali-XRP by Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! No signal

Hi, We've had no/really bad network coverage since yesterday morning. Phone signal seems fine, data is bad. We have 2 phones and 1 router connected to an external antenna on a mast. All have been rebooted. SN10 1QR

Grazza by Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

Cut off after tariff change

Yesterday morning I changed my tariff for a different one and was also advised that a new sim card would be available as my existing is quite old, I said yes, and can keep the same number. Yesterday afternoon O2 cut me off from everything, I've no se...