Resolved! My sim card is not recognised by my device anymore.
my mobile is saying there is no sim card when it is fitted in my device.
Forum Posts
Resolved! Internet abroad
Hi, I have issue with my internet connection in Poland. internet doesn't work in Poland. When I've been in USA my internet was working perfectly. The only one country where I have problem is Poland. I've restart my mobile network settings, my phone, ...
Resolved! Transferring number to new iphone
I have recently got a new iPhone. Everything, such as my apps and photos have transferred to this new iPhone, however the number hasn’t. How do I transfer my old number onto my new iPhone (both on 02 contract) ?
Resolved! Not receiving OTP text messages
I recently joined o2 from Sky. I was also porting my number over. The number port went through however I wasn’t receiving one time passcode text messages from my bank, credit card etc. I could send and receive messages from people but just not the te...
Resolved! Cannot enable wifi calling
I cannot enable My iPhone SE 15.3.1 for wifi calling. The setting automatically turns off and refers me to MyO2, this then puts me in an eternal loop of checking phone and software suitability.
Resolved! wi Fi Calling on Doro 7080
I have just joined o2 with my new Doro 7080 which has a wi-fi calling facility (on the phone) however, I now find that your service does not support this device so I will have to cancel my contract unless there is a way to connect it (my home is in a...
Resolved! Switching of 4G on an iPhone 12
We live in an area where 4G is slow and we do not yet have 5G. When I contacted O2 this was a known issue and I was advised to turn off 4G and use 3G. However, there does not seem to be a way to do this on the iPhone 12. Searching on the Internet it ...
Resolved! Mobile won’t load any apps or web paes
I’ve just renewed my contract swapping my sim only deal to a new deal with iPhone 11 and 10gb of data/month, my phone will not load any apps or web pages, I’ve checked my o2 account and it says I have 9.99gb of data remaining yet nothing will load th...
Resolved! I have an esim, do I remove my old plastic one or keep it in the phone.
I had my plastic sim in my new phone whilst setting up esim. Do I remove the old sim now it's set up.
Resolved! Mobile data issues
Signal on and off all the time while using mobile data .
