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Forum Posts

Number Still Not Ported

I got my O2 SIM on Friday I had entered PAC code on Friday for number to be ported from another provider. Porting of number is still not done. Can someone let me know when the number will be brought to O2?

Magic by Level 1: Joiner
  • 2069 Views
  • 9 replies
  • 0 kudos

incoming calls

Apple support tried to call me from Irland, they could not get through 

helen24 by Level 1: Joiner
  • 341 Views
  • 1 replies
  • 0 kudos

Error 14 adding Apple Watch data plan.

Hi please can someone DM me with help for this one? I had an issue on the first install of my watch (which did allow me to add the plan) and now the second attempt is generating error 14 when trying to add the plan. Looking at previous posts it appea...

Resolved! Wifi calling and 4G

Hi I’m trying to turn on wifi calling and the 4G setting on my phone but I’m getting a ‘call the customer service line’ warning on my screen?

AHA by Level 1: Joiner
  • 677 Views
  • 2 replies
  • 0 kudos

Resolved! 02

Does 02 customer service need to ask for your 3 card number on the back 

Kaitlin2 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! Visual Voicemail

Constantly bombarded with this message, probably 20 times a day Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please contact your service provider for help.

Voicemail access

I'm travelling abroad in Canada and can't access voicemail. The automated message is not helpful. The 901 number doesn't work.

Ipound by Level 1: Joiner
  • 1092 Views
  • 4 replies
  • 0 kudos

Mercedes Me app not working on O2 network

I have a Mercedes EQA electric car and use the Mercedes Me app to connect the car to my iPhone 13 Pro Max with IOS 16.4. On WiFi the app works. Once on the O2 4G or 5G network the app now does not allow connection to the car. This problem has been on...