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Forum Posts

Resolved! My 02

I have just spoken to customer service as I cannot get into My 02. They got me to change my password & confirm my email & said it would work now but I still can't get in. It just keeps saying Oops something went wrong you do not have access to your a...

Les21 by Level 1: Joiner
  • 463 Views
  • 2 replies
  • 0 kudos

Resolved! Additional data

How can I top up my data as I have used my allocated data this month? Thanks

SteveP13 by Level 1: Joiner
  • 473 Views
  • 1 replies
  • 0 kudos

Roaming In Ireland on PAYG

Having recently ported to o2 I'm in Ireland and roaming won't work.Things i've tried on my android phone.1. Rebooting phone2. Manually selecting a different network - briefly had some joy and got a text when on three 2g but won't work today. Three ne...

02sarah

how do i contact 02 sarah about some tech support with my phone please

saf10 by Level 1: Joiner
  • 818 Views
  • 4 replies
  • 0 kudos

Partial/Failed Number Porting Problem from Three

Hi. I know there are a number of identical and very recent posts about this kind of problem but I've just been told by the phone CS team to wait yet another 24 hours. I submitted an application to port my number over from Three on Monday, and it happ...

richuk by Level 1: Joiner
  • 978 Views
  • 4 replies
  • 0 kudos

Unable to use phone

Hi - my phone is currently not making or receiving calls - not connected to networkAlso won't connect to mobile data so at this atge not much use.New phone Samsung SG23 - only 1 month old

Julie206 by Level 1: Joiner
  • 622 Views
  • 4 replies
  • 0 kudos

Apple Watch

Hi, having issues with my Apple Watch connecting to my iPhone, error code 106? Could anyone advise if they have managed to get this resolved? See they a lot of people have had the same issue…

Resolved! I have crackling on my line

Hi there I was wondering if any one on here could help when on Bluetooth in my car I am on a call to my manger and my manger says to me I have a crackling on the phone but if when at work and not on Bluetooth it’s ok any help will be grateful

Denzil2321 by Level 2: Apprentice
  • 788 Views
  • 2 replies
  • 0 kudos

Resolved! How to stop son over spending on his phone as I pay the bill

I pay the bill for three mobile numbers but even though I've put a spend cap I didn't realise it didn't include my son spending money through the phone on an app and my charges are going through the roof on him spending money on Microsoft is there an...

Gerry45- by Level 1: Joiner
  • 764 Views
  • 1 replies
  • 0 kudos

Stranded with no signal abroad due to migration shortcoming

Dear all. I am fuming with steam coming out of my ears at what has happened. my wife is in Greece for work for 3 weeks and has lost service to her mobile which is absolutely essential for her to be able to remain safe, speak to our kids and most impo...

Rake722 by Level 1: Joiner
  • 1141 Views
  • 5 replies
  • 0 kudos