Get tech support for your O2 issues

Resolved! Screen damaged can't turn on phone

Can anyone put me through to o2 as trying to get them on here is a nightmare and I can access my other phone that has my sim connected to it i know it needs to go back to be repaired but I can't get onto see the message they sent me

Resolved! Billpayer but don't have an O2 number - how to cancel contract

Hi, my kids are grown up and have contracts that I pay for, how can I cancel them please - on the website it says, "call 202" but I don't have an O2 phone number.

Resolved! Swap Sim from Virgin to O2

Can I use my phone whilst swapping from Virgin Sim to O2 Sim?

Resolved! Not receiving calls since porting old number from Three mobile

My number was ported from Three mobile on the 31st May 2023, since then I am unable to receive text messages or phone calls from any other network. Now 13 days later and I’m still not able to use my phone correctly. has anyone else had this issue and...

I can't access Facebook messenger on my Nokia 215.

I have a Nokia 215 which is working out well. However, I cannot seem to access Facebook messenger on the phone. All the specifications and adverts said that Facebook messenger was available on this phone. How do I access Facebook messenger on the Nok...

Resolved! iMessage activation unsuccessful

Hi, I recently got a new phone and ported my number across from EE. It has been a couple of days and my iMessage activation still says unsuccessful. I’ve tried every fix I’ve seen online and contacted Apple support who have also tried troubleshooting...

Resolved! International Student

Hi, I'm an international student. I don't have a UK money card. I have an international one tho. It's not letting me make any payments. Is this normal. And how do I fix it. Thank you

Resolved! Sim swap

I want to keep my number. What do I do?

Apple Watch 'No connection' issue

Hi all, I've had an issue for a little while now that O2 don't seem to know how to fix and I was hoping someone here does!I have my contract and it's all set up on the watch, but data does not work and it says 'no connection' in the mobile data secti...

Resolved! eSIM Sim Swap after phone loss/theft

Hello, My mum recently had her phone stolen/lost, it was a SIM only and we've contacted out of hours and had the sim deactivated. It was an iPhone with an eSIM. Like us all, she can't be without a phone so I'm trying to expedite this where possible. ...

O2

Forum Posts