Get tech support for your O2 issues

New phone data issue

Hi there, I'm not sure if this is the right forum but here goes. I've got a new phone and I'm keeping my old number - both phones are o2.I'm waiting for my number to transfer over but my new phone doesn't seem to have data despite being on an unlimit...

Mobile Data Plan on Apple Watch

Hi All,I've read through load of threads about issues connecting apple watch to data plan.I've been around in circles with support trying various fixed but i'm still ending up with the 'oops something went wrong' (ref code 14) message when i try to s...

Resolved! spend cap

how do i remove a spend cap on pay as you go

WiFi Calling Pixel. Very unreliable.

Hi all,I have a Pixel 6 and have Wifi Calling enabled on my O2 Pay Monthly and on my phone (including "Call over Wi-Fi" set as the Calling preference). The reason is that I live somewhere with a terrible phone reception for O2 (and other networks).Si...

Resolved! My contract ends soon I don’t want to upgrade or have a sim only plan as it is too high!

I am not wanting to upgrade when my contract ends; which is April neither do I want an only sim plan… I amgoing to change network. Your prices are too high. thansk Rosie

Resolved! Free Internet

I need Internet access but I'm not able to pay

Resolved! Visual voicemail

Since changing my tariff with O2 my visual voicemail on my iPhone 13 has stopped working I’ve tried resetting I’ve tried Apple Support but nothing is fixing the problem I’ve made several call to O2 but have got nowhere

Radio Stations on Apple Watch

I have taken out an airtime plan for my Apple watch as I would like the opportunity to listen to the radio on my walks without having to take my iPhone with me. I set it up yesterday and it was all up and running pretty quick. I was able to make and ...

Resolved! no signal

Network coverage says local mast may not be working properly. However a very short distance away (50 yards)the signal is OK.I have been with O2 for ever and have a modern phone (i phone 13).The signal was good until 3 days ago then just disappeared.H...

Signal

Can’t get signal upstairs in house

O2

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