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Resolved! New phone setup but no network

Iphone 14 set up and data transfer completed. Wifi access but phone showing no network. Have tried airplane mode and restarts but no difference. The rest of the house can get O2 network access. It is a new sim. Any suggestions what to try next. Thank...

SheilaTuj by • Level 1: Joiner
  • 1391 Views
  • 3 replies
  • 0 kudos

Not connecting to the network

I recently bought a new phone with a new sim. Everything is setup correctly I believe however it wont connect to 02. Any ideas?

Tariff change

I’ve received an email saying my tariff has been changed - but I haven’t requested a tariff change…

Mango by • Level 1: Joiner
  • 519 Views
  • 1 replies
  • 0 kudos

Resolved! Phantom voicemail

I have a Samsung A3 (2016) mobile. Every time I switch it on it says I have new Voicemail and should dial 901. When I do so I don't have any new voicemails. Anyone else seen this? It's not a major problem but I can't help feeling there is a simple so...

Loughlini by • Level 1: Joiner
  • 830 Views
  • 2 replies
  • 0 kudos

Resolved! Billing

I keep getting messages regarding billing I've paid

Nathan32 by • Level 1: Joiner
  • 599 Views
  • 2 replies
  • 0 kudos

Message bubble

I've had a 2 on my messages app since the account was taken over from virgin mobile. I thought it would be fixed once I got a new phone but it's still there so I presume it's a SIM/account issue?Any help appreciated

Jcl by • Level 1: Joiner
  • 995 Views
  • 4 replies
  • 0 kudos

stolen phone and can't remember security question

I was mugged on the weekend and my phone got stolen. I filed a police report that day. I went to the o2 store but as I can't remember the security question (i know my billing details etc and I can log into my o2 account) they made me call customer su...

Resolved! Unknown caller ID

All incoming calls are showing as unknown despite being in my contacts. How can I fix this?

MFB1 by • Level 1: Joiner
  • 863 Views
  • 1 replies
  • 0 kudos
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