Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
My phone keeps freezing since I got just under a month ago. At first I thought it was the apps however I have no more apps than I previously did on my old phone and I have since deleted a few. The phone is really slow at times. Is there a way I can r...
I was told to change number in settings and in Apple ID but it won’t allow me to the phone seems to now be locked to the number that came on the sim (was an existing o2 number sim only account on a tablet) that came with new phone and I can only dele...
Good morningFor the past 2 months, I have been unable to use my mobile phone to make calls. I reported this to my company some 4 weeks ago, which was acknowledged. Since then I have had weekly text updates telling me there is a fault on your mast and...
A supervisor told me my phone would be on till 28th August and now you’ve got my data n calls off for no reason
I have done a bit of digging and apparently when you have paired your watch you then go to set up mobile data. The thing is your supposed to get a log in page where you can select your mobile plan and activate it there. Problem being I have never had...
Any fixes to this yet? Been speaking to o2 for over two weeks and they seem clueless. Keep getting told wrong information. Countless resets/unpairs and still nothing.Could some tag the O2 people for me, I can’t seem to do it. Many thanks
How do I call to see if I can make a claim on my insurance without calling? my phone is busted and I can't call
I'm a virgin media customer. I lost my phone so got o2 to send me a replacement sim with my virgin mobile deal on it. I just can't figure out how to activate it
I’m about at the end of my tether. Please help. I have an iPhone and an Apple Watch. Both work perfectly together. 3 of my kids have iPhones and Apple Watches. Only 2 of them work perfectly together. The 3rd iPhone and Apple Watch, although work toge...
hello, I bought an Apple Watch Series 8 with cellular 2 weeks ago, and cannot activate my mobile data plan. Every-time I click on ‘Set Up Mobile Service’ in the Apple Watch App, I get an external o2 link pop up, which loads and then displays the att...
