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Forum Posts

No Mobile Signal Inside My House - Poor Outside

I moved into my properly 2 years ago and have had terrible mobile signal. The coverage tracker is saying I should have good signal both indoors and out. I've had a new phone while at the property, and it's been switched on and off many times. Can any...

Resolved! Pac code

I am trying to get my old pac number from you i forgot it thanks  

cockles by Level 1: Joiner
  • 282 Views
  • 1 replies
  • 0 kudos

Number porting - not all calls are coming through

Hi,I recently ported my number over from ID mobile and something seems to have gone wrong. When some people call me, the calls come through but others can't get hold of me and get the ID mobile voicemail. Does this mean something has gone wrong with ...

KateJB by Level 1: Joiner
  • 239 Views
  • 1 replies
  • 0 kudos

No signal

Have had no signal all weekend, been going on since around june when was switched from virgin(hardly ever had problems when on virgin signal).Daft question. Any chance of o2 getting mast fixed properly so we dont have these problems again.

Gbman by Level 1: Joiner
  • 419 Views
  • 2 replies
  • 0 kudos

No network on my phone

Hi there, Since Friday evening, I've had no network on my Samsung Galaxy Note 20 Ultra. Only when i connect to a wifi can i make calls (through WiFi calling) and WhatsApp. Otherwise, I have a 'no entry' sign in the top right hand corner of my phone w...

sjrks by Level 1: Joiner
  • 398 Views
  • 1 replies
  • 0 kudos

Resolved! PAC has not worked

My pac code has not worked my my old number has not been ported to my new sim

Tobie by Level 1: Joiner
  • 399 Views
  • 2 replies
  • 0 kudos

Can’t login to my O2 account on the app

Hi, I’ve been trying to login to my o2 account to check my data and I am unable to login. I have tried resetting my password, deleting and redownloading the app but I still can’t login. The error message I am met with is; Oops. My 02 isn't available ...

Abi03 by Level 1: Joiner
  • 9613 Views
  • 5 replies
  • 0 kudos