Get tech support for your O2 issues

Resolved! Scam?

I have been contacted by people purporting to be representatives of O2, trying to upgrade my Sim. when I questioned their legitimacy because of some puzzling messages and instructions, they accused me of failing to cooperate and threatened to block m...

E Sim activation

Called 202 earlier with help to activate eSIM, they have sent an email and I have to log on to MyO2. Because my phone has now deactivated I cannot receive the security code to access my account to find the QR code for the eSIM of the new phone. Can y...

I can only get emergency calls on my phone.

I can only use my phone for emergency calls I think from today. I don't understand why. I'd be grateful if this could be fixed as soon as possible.ThanksPatrick

Phone bikl

Ivw been overcharged on my phone bill saying ive been ringing armenia calls and i havent made thise calls

Missing phone

I am trying to replace my phone as I lost it recently. As soon as I get to the payment section, it asks me to put in a code sent to my device. However I am unable to see this as I do not have the phone handy

Cancel account

Mod please delete this post.

MCK needed?

Hi,I'm trying to use a Smarty SIM with my mum's Samsung phone so she can move away from her O2 PAYG sim.I'm getting a "SIM network PIN blocked. Enter SIM network PUK." screen come up when I put the Smarty SIM in the device and have seen a few posts o...

My iPhone will not go to 4g

I’ve just change to an eSIMs with a new tariff now my iphone won’t to 4g if there is not wifi

Doro 8100 experiencing slow wi-fi connection

Good afternoon,I recently purchased a Doro 8100 pay monthly device from O2, however--when I connect to my home wifi--despite saying that the signal strength is excellent and none of my other devices having an issue, the speed of the connection is ext...

I have been told to contact o2 to get my refund

O2

Forum Posts