Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have been trying to access my latest bill since I received an email notification about in on 23rd November.Every time I try to access it I am told I cannot access this page right now. It also refuses to let me access billing history.This has been g...
When I log in it says something about 48 hours unable to log in contact us if this problem continues. I can’t log in to the app
Hello why my plan it’s not renewed jet
I'd like to talk to an agent
Please can someone help me. I got a pac code from EE to leave them.Bought an O2 PAYG sim. Rang O2 customer services and they said yes we can move my old number across. Asked for details and pac code etc. We complete the porting form over the phone an...
Unable to login to my O2 app, keeps saying it’s not available to me yet? I have been a customer for yearsmany thanks
Hi all, hoping someone can help me, I’ve been having an intermittent issue with my O2 for 2 weeks now. At different times of the day, both on WiFi, 4G and full mobile signal strength, when I try and make a call, it doesn’t ring at all and get “call f...
Hi I recently moved over from EE and carried my mobile number over with me, the problem is iMessage and FaceTime will not verify my mobile number I have done everything it says in Forums. Reset network -made sure my number was the same everything !!!...
I have been going around in circles for weeks trying to contact Support. I have even resorted to Snail Mail and have sent this message below to you via Royal Mail which included my Email and Phone number and still no response from you. Doesn't say mu...
I've just moved over from Plusnet EE onto an O2 SIM only monthly tariff. All's gone well, but I have one question. I have a Pixel 6a running up to date Android. In my Settings under 'About Phone' it shows the phone number as 'Unknown'. Likewise, unde...
