Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have been with O2 for years and I have started to look for alternative providers now as my bill is way too high. I was cut off when waiting to speak to an O2 representative earlier and have spent the last 30 minutes trying to get in touch with some...
I have just received my new Samsung Galaxy A10S and have managed to transfer all my messages, contacts etc from my old Galaxy A3 but the new phone is not receiving text messages. Any suggestions please? I have just transferred my Sim from my old phon...
I am having problems with the voice quality on my iphone 8 when I make a call the person I am calling either cannot hear me or my voice sounds like a robot
Recently had my screen replaced on Samsung galaxy s7 edge - I am having problems making and receiving calls at home (having previously had good phone signal etc). My phone says "IMS status not registered" and that the mobile network state is "disconn...
Hi folks My mum who is blind, relies on Google Asst and for the most part it is excellent. She has an unlocked Huawei Y7 2019 and has just started a new contract with O2 after coming from EE. I have updated everything i can think of from a software p...
I changed to o2 from virgin media ,I filled on the online form to keep my old number , however the signal is gone from virgin sim, but no number transfer on new o2 sim. I can recieve messages and calls on WhatsApp but not normal texts or calls.I have...
Please can some one help me I have ordered a e sim from o2 came today I have bought my galaxy watch 2 but having problems getting the e sim to work am I doing something wrong or does the phone not support e sim thank you
Is anyone knows where is O2 online guru to help now I am abroad, but could not get any hep besides a computer pprogrammed robotic answer!! When you urgently need help, there is no one, the website just take you round and round back to the same place,...
My son is trying to use my old Iphone 8 plus but it says his sky sim is not supported. I contacted O2 who emailed to say they had unlocked my device but I’m still getting the same message.
I got a message saying there was an unpaid bill on my account but I when I logged in to 02 I couldn’t see anything that needed owing.I just don’t want to see that I’ve missed a payment that all - thanks
