Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Hi We set up my Mother with an Ipad and an O2 Sim card at the start of the Lockdown so that she could Skype mebers of the family to keep intouch. This has worked fine. We have used O2 Mobile for this rather than Wifi as she does not have broadband. A...
Hi! the SIM card in my iPad isn't showing the phone number in Sertings and I can't send or receive texts from that number. Where am I going wrong please?
Hi i recieved a call from 0161 850 2429 claming to be 02 am i correct as assuming this is a scam
I have taken out a new contract and was given free Disney+ for 6 months for 12 devices. I have activated my new SIM ,keep my number done, but can't find how to activate Disney +
I've increasingly had issues when making voice calls where it is now at the point that every call i make i cannot be heard on. I can hear the other person and to start with they can hear me but within 1 minute the call drops out and they cannot hear ...
New address - Old Post Office, OX9 7DN, address where I’m having network issues.18/12/20 - date I received sms saying there were no network issues.
Hi, I had an 02 number for my son which I no longer have. However I have ported my number from EE to 02. Now when I try to log into my 02 to update it with my new details it sends a code to the old number. I now need to access my new account via the ...
Good morning,Can I track my child’s android phone from my iPhone for free?Many thanks!
Hi, I ordered 2 Huawei Y6 2019 phones on the 5th December, 2 colours of the same phone, and both in stock at time of order. The confirmation even said it would be delivered by 7th December. Payment is also been took out of my bank.There have been no ...
I got a new pay monthly sim for my son for Christmas. (Bought a phone separately online) I added the new SIM to my friends& family a/c & chose Disney + as his free extra. I’m trying to register the extra to his number on the ‘my O2’ app but it won’t ...
