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Forum Posts

Resolved! wifi calling moto 5g plus

Hi I have a Moto G5G plus which is on the O2 comptaibility list for wifi calling. I live in an area with very poor reception. After much digging it turns out that because I didn't buy the phone from O2 I do not have the O2 firmware required. Is there...

Hollars by Level 1: Joiner
  • 5253 Views
  • 15 replies
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Resolved! Huawei E5573b Mobile Wifi

After recieving the unlock code i followed the instructions to unlock the device from O2. The device connects now with a different Sim but does not allow Internet access. The Sim works correctly in another Router but not the Huawei.

Resolved! Apple Watch gifting

HiI have bought an Apple Watch through o2 for my daughter as a gift she has an iPhone but not with 02 the watch is linked to my number . My question is can she still use the Apple Watch on her phone

Mw45 by Level 1: Joiner
  • 1492 Views
  • 4 replies
  • 0 kudos

HELP!! need to swap sim and sign into apple id

I recently damaged my phone screen and can no longer use my phone. So i have charged up my old phone so i can use messenger and whatsapp in order to message my relatives and friends until i can manage to swap sim. I am currently failing to do either ...

jack2021 by Level 1: Joiner
  • 1276 Views
  • 3 replies
  • 0 kudos

Need a fixed Mac address on mobile data

Good evening, I use an application for work to access sensitive data that I need to access through my phone. Part of the security is a Mac address check. It's fine on WiFi as I've set the Mac address to be fixed as my device Mac address on my galaxy ...

Samkc87 by Level 1: Joiner
  • 4813 Views
  • 21 replies
  • 0 kudos

Resolved! 2 Sync data plans

Hi, I seem to have 2 sync data plans on my account, I only have 1 apple watch and so need to cancel one of the sync data plans, can anyone help please?

Deedei by Level 1: Joiner
  • 731 Views
  • 1 replies
  • 0 kudos

resend a Text (SMS) to my phone

Hi, I had a text message (SMS) on my phone that I need, I got a new phone, and reset the old phone, therefore lost the message, only recieved it about 5 days ago. Is there anyway, or someone I can contact to get 02 to resend that SMS to my phone??? T...

NeilPanda by Level 1: Joiner
  • 1096 Views
  • 3 replies
  • 0 kudos

Not recieving Netflix Verification code

I'm trying to sign up for Netflix but I don't recieve the verification code text message to complete the process. I'm currently abroad but have my sim active and it does receive other text messages.

KikiF by Level 1: Joiner
  • 4723 Views
  • 4 replies
  • 0 kudos

Samsung Note 10 not charging, displays a triangle with a yellow thermometer

Hello My Samsung note 10 displays a low temperature warning and shows a triangle with a yellow thermometer, when I try to charge , it stays at 1%. I have googled the same answer and comes back saying that its a problem with the circuit board and happ...

Rik by Level 1: Joiner
  • 1448 Views
  • 1 replies
  • 0 kudos

Cloning from Huawei to Oppo

I've upgraded from a Huawei P10 Pro to an Oppo Find X2 Pro and I cannot find a way to clone my photos, contacts etc. The Phone Clone app on my Huawei won't work on the Oppo, and the Oppo Clone Phone won't work on the Huawei. Oppo customer service rec...

Linzi85 by Level 1: Joiner
  • 2944 Views
  • 5 replies
  • 0 kudos