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Forum Posts

My o2 account problem/won’t let me login

I am trying to access my account on My o2 but every time I login with my email or my phone number it says that I don’t have any products or services with o2 when I do. When I try and login on the app it says that I should get in touch as the app is n...

Error code 04

Am losing the will with my Apple Watch, have had the run around from 02 and Apple since 10 o’clock this morning, replacement Apple Watch won’t connect to original Apple Watch data plan get error code 04 someone please help

Sara1820 by Level 1: Joiner
  • 1171 Views
  • 4 replies
  • 0 kudos

Porting number from old phone hasnt worked

Hi.I upgraded my phone last week and switched from EE to O2.I sent my PAC code to O2 and notified my phone number would be ported to my new phone on the 30th.Currently my old phone has stopped receiving calls to my old phone number, but i still have ...

mms not supported by network

Hi. Have been advised via Facebook message to ask through this forum for help. For the last few weeks I have been unable to send mms messages - getting error 'mms not supported by network'. Have tried other online searches etc and tried manually addi...

GAWAGirl by Level 1: Joiner
  • 3576 Views
  • 7 replies
  • 0 kudos

Free extras

Having upgraded my O2 deal I can get a 6 month access to certain Extras. One is Cafeyn magazine subscription. However can not activate. It asks for email then password. I don't have a password for then so cannot activate it appears. Any help apprecia...

Coeus by Level 1: Joiner
  • 2226 Views
  • 10 replies
  • 0 kudos

Set up pay as you go sim

HelloI recieved a pay ad you go sim recently and I would like to set it up with a big data package, how do I do this?

Zoecp by Level 1: Joiner
  • 719 Views
  • 2 replies
  • 0 kudos

Resolved! Number transfer complete but texts still showing old number

Hello!I transferred my number when I joined o2 and it all worked and appeared on my account. But I’ve since been told that when I call/text the old number is still appearing. But if they call the correct number which I transferred to it also works. H...

Kate8 by Level 1: Joiner
  • 2178 Views
  • 9 replies
  • 0 kudos

SIM card not working

HI - my SIM card has stopeed working suddenly - i have swapped another one into my phone form my partners phone and it works but when I put mine back it doens't. SO I need ot order a new SIM I think? However I can't contact anyone on the O2 customer ...

OYCH by Level 1: Joiner
  • 845 Views
  • 2 replies
  • 0 kudos