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Forum Posts

Samsung S9+ upgrades, now no 4g service

In August my second cellphone used by my wife, a Samsung S9+, asked to be updated.After she had updated, the 'phone no longer has 4G service.Network coverage display is usually only H+ or E+, very occasionally it displays 3G for a very short time.

Resolved! 36 month upgrade

How soon in a 36 month contract can you upgrade? Thx 

KDL by Level 1: Joiner
  • 465 Views
  • 1 replies
  • 0 kudos

Resolved! Receiving and sending calls and texts to Ireland

Could you please tell me how to change phone settings to allow calls and text messages to be sent to mobile phone in Ireland. Currently I cannot phone mobile or send text messages.

Ann4 by Level 1: Joiner
  • 682 Views
  • 1 replies
  • 0 kudos

People calling and sayin they have missed my call

Guys It happened yesterday around 16.30. I started receiving phone calls from people claiming that they have missed call from me. The problem is I have never called them. Now almost 24h later I have received over 1000 + phone calls 100 VM's and txts ...

Resolved! My Samsung Phone has suddenly stopped charging

Hello, Need some help My samsung A40 phone will not charge anymore.I Have tried a number of different leads, including the one it came with, in various different sockets.The phone simply does nothing when I connect the Lead.

TrevorA by Level 1: Joiner
  • 1078 Views
  • 2 replies
  • 0 kudos

Resolved! Can't ring out

I came over to 02 from giffgaff kept my number I can text but not ring or receive calls. Please help.

NickyP by Level 1: Joiner
  • 784 Views
  • 2 replies
  • 0 kudos

Resolved! Voicemail

Is it possible to delete voicemail without listening to them first?

Downsey by Level 1: Joiner
  • 729 Views
  • 2 replies
  • 0 kudos

Resolved! 4G LTE Router - SIM choice

I am moving home to a rural area with low Broadband bandwidth. My plan is to use a 4G LTE router and external omni antenna for my broadband. There is a tower 1.5km away so should get pretty good coverage. It looks like 02 has the best coverage and wi...

Sites being blocked?

Hi there, I'm trying to access oldschool RuneScape on mobile data, but the app can't connect while on mobile data. Google Chrome also isn't able to reach www.runescape.com but loads fine on WiFi. I don't have any content restrictions on my account bu...

Sonic5317 by Level 1: Joiner
  • 1251 Views
  • 4 replies
  • 0 kudos