Re: apple watch ultra 2

dave0405 · ‎13-10-2023

watch ultra 2 status shows no connection on mobile data but shows o2 plan active

MI5 · ‎13-10-2023

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

dave0405 · ‎13-10-2023

sorted data connection problem removed 02 plan in apple watch then re-instated it once it became active force restarted watch and now shows status as connected

Brandinh0 · ‎17-10-2023

I had the same issue where everything looked fine apart from it would never show connected in the watch.

Followed those steps and it’s finally connected, thanks for posting the solution as it’s saved me a world of pain

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