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Resolved! Esim on Apple watch

Hello everybody, I have an Iphone 13 which has an O2 sim card for my work number & an E-sim for my personal number. I now have an Apple watch 9 cellular & i’m looking to find out if i need to have another Esim for it OR can i register it with the E-s...

Logging in to o2 app

Cannot log in to the o2 app. Been having problems with this for ages.This is not allowing me to set up my mobile plan for my Apple Watch.

Resolved! PAC code

I am trying to request a pac code, and I keep getting obstacles put in my way can you you advise how to do this online

Resolved! Sim swap

Having issues with the site and to swap sim

NO CALLER I.D FOR 5 MONTHS NOW!!

My incoming callers have been no caller I.D only for months now. Ive swapped the sim, changed phone, tried every step by step task to try and fix this and still nothing. This is also along with having about 7 phone calls with o2 where everytime they ...

Resolved! RE: Open insurance claim, just requestion a clarification

Hello, so I have an active insurance claim, I'm getting my replacement tomorrow in exchange for my old phone being sent back. The line appears to be closed so I cannot ring them, but I was just wondering as the emails seem to be a little vague, I am ...

Resolved! The priority app - Greggs promotion

Hi, I am not sure if it’s me but you’ve got I believe Greggs drink offer on the app. It’s coming up as none available and the one time I tried to do it everyone was confused why it wasn’t working. is there anything from the team about this as its on ...

No Network

I have never had a problem at home with network coverage until the last three weeks. Each time I try to answer/make a call I am told "No network connected". I have checked and checked the status of local network and am told every time there is a prob...

Buying smartphone abroad

Hi, I will buy a new unlocked smartphone (Xiaomi redmi note 10T) in Japan which accepts nano sims and esims. I am assuming I will be able to use my O2 nano SIM (or esim) when I return to London? Please can anyone help. Asif

Resolved! Roaming not working

Hiim in Greece at the moment and roaming is not working on my pay monthly sim. I’ve tried turning Mobile data off and on but still doesn’t work. Whenever I try to open safari on my iPhone 11, I get “Could not activate Mobile network “ message. I’ve a...

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