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Only wifi available

Hi. Phone stolen, so reverted to my old Samsung a70 and ported from ee to o2. Over 2 months ago and no network only WiFi connectivity. Reported multiple times and still waiting on tech support. Meanwhile I'm being charged!!! Advice sought please

Sarah_G by • Level 1: Joiner
  • 423 Views
  • 2 replies
  • 0 kudos

Resolved! Poor signal at ld30ld

When at my caravan the signal is poor to say the least unable to use hotspot for firestick use at Ld30ld Brecon no problems last year

Gerald23 by • Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi calling

Hi i have recently been changed from Virgin to O2 and I am having trouble using wifi calling. I have enabled wifi calling in MY O2 but I have found out from your technical guides that my phone (galaxy S22) firmware isnot supported by O2. Is there any...

bruce-124 by • Level 1: Joiner
  • 703 Views
  • 3 replies
  • 0 kudos

Resolved! Unwanted sim

Hi I have 2 phones and 2 sims with o2 having recently joined from vm. I also have a third sim (xxxxxxxxxxxx) which was sent to me from vm. I have never been charged for this sim as it has never used or needed. I would therefore like to cancel this si...

John72 by • Level 1: Joiner
  • 462 Views
  • 2 replies
  • 0 kudos

Resolved! proof of sim blocked

Hi, i was on the phone earlier today regarding blocking my sim Card as my phone was stolen. i now need proof of this blocking for my Insurance claim

georgieh by • Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos

Resolved! swap my sim

my new sim no working

irek by • Level 1: Joiner
  • 275 Views
  • 1 replies
  • 0 kudos

Email attached

why have I got this email. I have not requested any changes Susan, We've got your order: NC[Removed] Order number: NC[Removed] Your details Name: Ms Susan Batt Email: [Removed] Track the progress of your changes in My O2 Changes you’ve made Item Mont...

SueBatt by • Level 1: Joiner
  • 558 Views
  • 2 replies
  • 0 kudos

Resolved! scam

I believe i just got scammed by someone calling me from O2, what should I do

manouch by • Level 1: Joiner
  • 444 Views
  • 2 replies
  • 0 kudos

Resolved! No calls or data since Virgin transfer

Hello, i have 3 pgones i pay for. My son uses one and he has just told me he has had no data and cant make calls since transfer from Virgin.

Bagpuss70 by • Level 1: Joiner
  • 321 Views
  • 1 replies
  • 0 kudos
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