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Xbox Order Still being processed

MynameisWill515
Level 1: Joiner
  • 4 Posts
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Registered:

Hi, 

 

I put an order in for the new Xbox X Series on the 5th July 2024. I was aware at the time that it will take up to 4 weeks to receive it. However, it’s now 7 weeks with no further updates from O2. I can’t seem to find a phone number to call customer services, where can I find this?

 

Any idea why it’s taking so long to process my order? There doesn’t appear to be a shortage of Xbox X Series as I can order one from Amazon or Game. The reason why I haven’t cancelled yet as O2 do an interest free over 2 years. If this isn’t resolved soon I’m going to have to cancel my order and take my business elsewhere!! 

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madasaf1sh
Level 77: Grand Master
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Registered:

@MynameisWill515 

 

 

You will need to contact the sales team on 0800 081 0255 as if you have been wating 6 weeks for an Xbox then either you have failed the credit checks or you have dropped into a black hole..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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