Xbox Order Still being processed

[MynameisWill515]

Hi, 

I put an order in for the new Xbox X Series on the 5th July 2024. I was aware at the time that it will take up to 4 weeks to receive it. However, it’s now 7 weeks with no further updates from O2. I can’t seem to find a phone number to call customer services, where can I find this?

Any idea why it’s taking so long to process my order? There doesn’t appear to be a shortage of Xbox X Series as I can order one from Amazon or Game. The reason why I haven’t cancelled yet as O2 do an interest free over 2 years. If this isn’t resolved soon I’m going to have to cancel my order and take my business elsewhere!! 

[madasaf1sh]

@MynameisWill515 

You will need to contact the sales team on 0800 081 0255 as if you have been wating 6 weeks for an Xbox then either you have failed the credit checks or you have dropped into a black hole..